Frequently Asked Questions
Everything you need to know about your WSL gear and orders.
How long does shipping take for international surf gear orders?
International shipping typically takes 7-14 business days depending on your location and local customs processing. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy for event merchandise?
We offer a 30-day return policy for all unworn and unwashed merchandise. Please ensure all original tags are attached. Note that certain limited-edition event items may be final sale.
Are the jerseys sold on the store the same ones worn by the pros?
Yes, our Official CT Jerseys are the same high-performance, lightweight, and UV-protective pieces worn by elite athletes during competition, featuring authentic branding and heat-pressed logos.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I care for my WSL technical apparel?
To preserve the quality of your technical gear, we recommend machine washing cold with like colors and hanging to dry. Avoid ironing over graphic prints or using bleach.
Can I change or cancel my order after it has been placed?
Because we strive to process orders quickly, we have a very short window for changes. Please contact our support team within 1 hour of placement to request any modifications.